Terms of Use
Welcome to Flowing Thames (“we”, “our”, “us”). By accessing or using our website, you agree to be bound by the following Terms of Use. If you do not agree, please do not use our website.
These Terms govern your use of our online store, services, and any purchases made through our platform.
1. Acceptance of Terms
By using the Flowing Thames website, you acknowledge that you have read, understood, and agree to comply with these Terms of Use, as well as our Privacy Policy and other policies posted on the site.
We may update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.
2. Eligibility
To use our website or make purchases, you must:
Be at least 18 years old, or
Have permission and supervision from a parent or legal guardian.
By using our site, you confirm that the information you provide is accurate and truthful.
3. Use of the Website
You agree not to use the site for:
Any unlawful or harmful purpose
Attempting to breach or test the security of the site
Disrupting website functionality
Uploading malicious files or harmful software
Collecting data or personal information without consent
We reserve the right to restrict or terminate your access if you engage in activities that violate these Terms.
4. Account Registration
To make purchases, you may be required to create an account. You agree to:
Provide accurate and updated information
Keep your login details secure
Notify us immediately of unauthorized access
You are responsible for all activities performed under your account.
5. Product Information & Availability
We make every effort to display products accurately. However:
Colors, descriptions, and details may vary slightly
Product availability may change without notice
Prices may be updated at our discretion
We reserve the right to limit quantities or discontinue products at any time.
6. Pricing & Payments
All prices on our website are shown in the currency indicated and exclude shipping fees unless stated otherwise.
By placing an order, you agree that:
You are authorized to use the selected payment method
Payments are processed securely by third-party payment gateways
We may decline or cancel orders due to suspected fraud or errors
We are not responsible for delays caused by banks, payment processors, or card issuers.
7. Shipping & Delivery
By placing an order, you agree to our Shipping Policy.
Delivery times are estimates and may vary due to:
- Customs processes
- Logistics delays
- Public holidays
- Location of delivery
Flowing Thames is not liable for delays outside our control.
8. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Items must be returned in their original condition unless defective.
9. Intellectual Property Rights
All content on the website—including text, images, logos, graphics, and product descriptions—is the property of Flowing Thames or its licensors.
You agree not to:
Copy
Reproduce
Distribute
Modify
Sell
any content without written permission.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the content, policies, or practices of third-party sites.
11. Limitation of Liability
Flowing Thames is not liable for:
Losses resulting from inaccurate product use
Website downtime or operational interruptions
Errors, delays, or issues caused by third-party services
Loss of data, profits, or business opportunities
Your use of the site is at your own risk.
12. Indemnification
You agree to indemnify and hold Flowing Thames harmless from claims, losses, damages, and expenses resulting from your breach of these Terms or misuse of the website.
13. Disclaimer of Warranties
Our website and products are provided “as is” and “as available.”
We do not guarantee that:
The site will be error-free
The site will be uninterrupted
All products will meet your expectations
The content will always be accurate or up to date
14. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria.
Any disputes shall be resolved exclusively in Nigerian courts.
15. Contact Information
For questions regarding these Terms of Use, contact us:
Flowing Thames
42, Mobolaji Bank Anthony Way, Ikeja, Lagos
📞 08034369170
📧 [email protected]